Privacy Policy

Who We Are

We're Celtharion Forge Quint Architecture, based out of Vancouver. We've been working with industrial structures and heritage buildings for years, and we take the privacy of our clients and site visitors pretty seriously - just like we take the integrity of a steel beam or the restoration of a century-old factory wall.

Our studio's located at 1247 Industrial Avenue, Suite 302, Vancouver, BC V6A 2X8. You can reach us at (604) 555-7823 or studio@celtharionforgequint.info if you've got questions about how we're handling your info.

What Information We Collect

Look, we're not in the business of hoarding data. We only grab what we actually need to work with you or respond to inquiries:

• ▸ Contact Details: Your name, email, phone number, company name - the basics you'd share when reaching out about a project
• ▸ Project Information: Details about what you're looking to build, restore, or consult on
• ▸ Technical Data: Standard web stuff like IP addresses, browser type, and how you navigate our site - helps us keep things running smooth
• ▸ Correspondence: Emails, messages, consultation notes - anything we exchange during our working relationship

How We Use Your Info

We're pretty straightforward about this. Your information helps us:

• ▸ Respond to your inquiries and figure out if we're the right fit for your project
• ▸ Provide architectural services, consulting, and project management
• ▸ Send you updates about your project or occasionally share relevant industry insights (you can opt out anytime)
• ▸ Improve our website and understand what folks are looking for when they visit
• ▸ Meet legal obligations and maintain proper records (boring but necessary)

Who We Share It With

We don't sell your data - that's not how we roll. But sometimes we need to share info with:

• ▸ Project Partners: Engineers, contractors, heritage consultants - the folks we collaborate with on your project
• ▸ Service Providers: Cloud storage, email hosting, accounting software - the tools that keep our practice running
• ▸ Legal Requirements: If we're legally required to disclose information (courts, regulatory bodies, that sort of thing)

Everyone we work with is bound by confidentiality agreements and professional standards. We make sure they're treating your info with the same care we do.

Data Storage & Security

Your information's stored on secure Canadian servers, and we use industry-standard encryption. Think of it like the redundancy we build into steel structures - multiple layers of protection.

We keep your data only as long as we need it for the project or as required by Canadian law. For active projects, that's usually the duration of the work plus seven years (standard architectural practice). After that, it's securely deleted unless you've asked us to keep it longer.

No system's completely bulletproof, but we've got firewalls, encrypted connections, regular security audits, and access controls in place. Our team's trained on data protection, and we take it as seriously as structural integrity.

Your Rights

Under Canadian privacy laws (particularly PIPEDA), you've got some solid rights:

• ▸ Access: Ask to see what information we've got on you
• ▸ Correction: Request updates if something's inaccurate
• ▸ Deletion: Ask us to delete your data (with some exceptions for legal/contractual obligations)
• ▸ Objection: Opt out of marketing communications or certain data processing
• ▸ Portability: Get a copy of your data in a usable format

Just shoot us an email at studio@celtharionforgequint.info or give us a call at (604) 555-7823. We'll respond within 30 days, usually much faster.

Cookies & Tracking

Our website uses cookies - those little files that help us remember your preferences and understand how people use the site. We're talking about:

• ▸ Essential cookies: Keep the site functioning properly
• ▸ Analytics cookies: Help us see which pages are popular and how we can improve things

You can disable cookies through your browser settings, though some parts of the site might not work as smoothly.

Third-Party Links

Sometimes we'll link to other websites - supplier catalogs, heritage preservation organizations, engineering partners. Once you click through to their sites, they've got their own privacy policies. We can't control what they do, so it's worth checking their policies if you're concerned.

Changes to This Policy

We might update this policy from time to time - usually when there's a legal change or we add new services. When we do, we'll update the date at the top and let active clients know if there's anything significant.

It's kind of like how building codes evolve - we adapt to keep things safe and compliant.

Contact Us About Privacy

Got questions or concerns about how we're handling your information? We're here to talk.

If you're not satisfied with how we've addressed a privacy concern, you've also got the right to file a complaint with the Office of the Privacy Commissioner of Canada.